Cancellations and Refunds Policy
Last updated on: March 28, 2025
1. No Cancellations After Purchase
- Once a user purchases a plan, it cannot be canceled before the end of the billing cycle.
- Users must manually renew their subscription each month or year, depending on their selected plan.
2. Refund Policy
- All payments made for DecorFlow plans are non-refundable, including partial usage or unused time.
- Refunds will only be considered under the following circumstances:
- - Unauthorized or fraudulent transactions.
- - Billing errors resulting in duplicate charges.
- - Technical issues preventing access to core services for an extended period (determined at DecorFlow’s discretion).
3. Refund Request Process
- To request a refund for eligible cases, users must contact our support team at support@decorflow.in within 7 days of the transaction.
- Refund requests will be reviewed on a case-by-case basis and processed within 7-10 business days if approved.
4. Payment Processing Fees
Any fees charged by Razorpay or other payment gateways are non-refundable.5. Changes to Policy
- DecorFlow reserves the right to modify this policy at any time.
- Users will be notified of any significant changes.
6. Contact Us
For any queries related to payments or refunds, reach out to support@decorflow.in.