Information We Collect
We collect information to provide and improve our Service. This includes:
Personal Information: Name, email address, phone number, company name, business address, and account login credentials.
Business and Project Data: Client information, project details, quotations, invoices, images, and design references (collectively 'User Data').
Usage and Analytics Data: IP address, device information, browser type, and usage activity within the platform.
Payment Information
Payments are processed through our third-party payment provider Razorpay. DecorFlow does not store your full payment card information.
We may store limited billing information such as transaction IDs, payment status, and subscription plan details.
Cookies and Tracking Technologies
DecorFlow may use cookies to maintain login sessions, improve performance, analyze usage, and remember preferences.
You can disable cookies in your browser settings, though some features may not function correctly as a result.
How We Use Your Information
We use your information to operate the platform, manage accounts, process payments, and provide customer support.
We also use data to improve platform functionality, ensure system security, and prevent fraud or misuse.
AI-Powered Features
DecorFlow may use AI-powered services to generate item descriptions, project summaries, and smart suggestions.
Data provided to these features may be processed by third-party AI providers. Users are responsible for reviewing AI-generated outputs.
Data Sharing and Disclosure
We do not sell or rent your personal information.
We may share data with trusted service providers (Cloud infrastructure, Razorpay, AI services) who help us operate the platform.
We may also disclose information to comply with legal obligations or respond to lawful government requests.
Data Storage and Security
DecorFlow uses modern cloud infrastructure and security practices, including encryption in transit and access control mechanisms.
While we implement industry-standard security, no system is 100% secure. You acknowledge that you use the Service at your own risk.
Data Retention
We retain user data only for as long as necessary to provide the Service, comply with legal obligations, or resolve disputes.
If your account is deleted, certain data may be retained temporarily for backup or compliance purposes.
User Rights and Control
You have the right to access, update, or correct your personal information.
You may also request the deletion of your account or a copy of your stored data by contacting our support team.
Children's Privacy
DecorFlow is designed for professional business use and is not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors.
International Data Transfers
Your information may be stored and processed on cloud servers located in different regions.
By using the Service, you consent to such data transfers where applicable.
Changes to This Policy
We may update this Privacy Policy periodically. Significant changes will be notified via email or platform notifications.
Continued use of the Service after changes indicates acceptance of the updated policy.
Contact Us
If you have any questions regarding this Privacy Policy, please contact DecorFlow Support:
Email: support@decorflow.in
Phone: +91 9000011351
Questions about your
data privacy?
We are committed to being transparent about how we handle your data. If you have any concerns, please reach out.